Prism PathsBack to game overview

ReppingLabs · Last updated August 24, 2026

Delete Account and Data

You can permanently delete the private guest account and game data associated with Prism Paths from inside the app or request help here.

Delete in the app

  1. Open Prism Paths.
  2. Open Settings, then Account & cloud.
  3. Choose Delete account and local data.
  4. Type DELETE and confirm.

The app attempts cloud deletion before clearing local progress. If the cloud request cannot be fully confirmed, local data stays on that device and you can retry after reconnecting. Contact Support if the result remains uncertain so the remote request can be reviewed.

Request deletion without the app

Email Request Prism Paths deletion. Tell us the device platform and any non-sensitive support identifier visible in the app. Never send a password, payment-card number, or one-time code.

What is deleted

We delete the Firebase guest identity we can associate with the request and its cloud game progress, including levels, trophies, balances, settings, and claim history. The in-app flow also clears the local save on that device.

What may be retained

Google Play, Apple, RevenueCat, and payment or tax systems may retain transaction records under their own obligations. We may retain limited fraud-prevention, security, deletion-audit, and legal records only as required or permitted by law. These retained records are not used to restore deleted game progress.